A real app

The Mac email client
built for teams

Most “team inboxes” are a browser tab you lose by Tuesday. inrelay is a desktop app that treats support like the real work it is.

Download for macOS Windows & mobile →
The short answer

inrelay is a native desktop app for Mac and Windows that runs a team's shared inbox — email, live chat and DMs — with AI drafts a human approves. A desktop email client for teams, not a website with a dock icon.

Looping animation: a native notification arrives, the command bar opens, and you land straight on the thread.
01 · The argument

Why an app beats a browser tab

Every incumbent in this category runs in the browser, and your team pays for that all day in small ways:

The three-pane inbox on macOS
  • Notifications that actually arrive. Native macOS and Windows notifications with a real unread badge — not a tab title changing behind forty others.
  • Keyboard-first triage. System-level shortcuts that don't fight the browser for keystrokes. Assign, snooze, approve, next — hands never leave the keys.
  • Offline that degrades gracefully. Read anything already synced and queue your work on bad wifi; it reconciles when you're back.
  • A place, not a page. Cmd-Tab to your inbox like you Cmd-Tab to your editor. No lost tabs, no accidental closes, no re-login loop.

None of this is exotic engineering. It's just what software feels like when support is treated as a first-class job instead of a browser errand — the same reason your team runs a real Slack app and a real code editor.

02 · The desk

What native means here

The desktop app is the primary surface of the product, not a wrapper around the marketing site. The three-pane inbox — conversations, thread, and the agent's context — is built for a desk: dense when you're triaging, calm when you're reading. The agent's drafts, the approval gate, internal notes, collision detection — all of it lives at desktop speed, with the AI work happening server-side so your laptop fan stays quiet.

Mac ships first among equals — menu-bar badge, notification actions, Apple silicon and Intel — and Windows gets the same three panes, taskbar badge included. There's no feature tax for either OS.

03 · The companion

The pocket half: the mobile companion

The mobile app for iPhone and Android is deliberately a companion, not a shrunken clone. It's for the away-from-desk moments: scan the morning brief, approve a waiting draft from the sofa, reassign a thread from the warehouse floor. Push notifications scope to what you own, so your phone buzzes for your conversations — not the whole inbox.

Desk work stays on the desk. That split is the point.

Start today

Put support on your desk.

Mac and Windows, mobile companion included — on every plan.

Start freeSee pricing

Desktop questions.

Is there a web version?
The product is desktop-first by design: Mac and Windows apps plus the mobile companion. A browser surface may come later, but we build for the desk first because that's where support work actually happens.
Which platforms exactly?
macOS 13+ (Apple silicon and Intel), Windows 10+, iOS and Android for the companion app. Every plan includes every platform — see the download page.
Do my teammates all need the app?
Each teammate installs it and signs in — same links, few minutes. Assignments, notes and drafts sync live between everyone, and seats are never what you pay for.
Does the AI run on my machine?
No — reading, tagging and drafting happen server-side. The app stays light, and an old laptop works the inbox as well as a new one.

Start running your DMs.

Give your customers faster answers and your team their evenings back.

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